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The Car Department

Online training for automotive professionals

The next deal.The next role.Be ready.

Build practical skills for automotive sales, F&I, and dealership leadership—with online courses starting at $39.99.

Launching soon. Explore the course outlines and preview the academy today.

01Why it matters

Preparation changes how you show up.

Most of the work in a dealership happens in moments you can’t rehearse live. Training is how you rehearse them anyway.

  1. 01On the floor

    A customer asks the question you’ve been dreading.

    When you know the process, you can slow down, listen properly, and answer with care instead of reaching for a script.

  2. 02In your career

    A different role opens up.

    Whether it’s F&I or the manager’s desk, the people who have prepared are the ones ready to step forward when it’s offered.

  3. 03In front of the team

    Your people look to you for direction.

    Coaching is a skill like any other. It can be learned, practised, and passed on to the next person who joins.

02Training paths

Three paths through the dealership.

Pick the path that matches the job you have, or the one you’re working toward. Skill areas below are the proposed curriculum; courses are in development.

Path 01

Sales

For people on the floor, from your first month to your tenth year: running a clear process, listening well, and earning the customer's trust.

Proposed skill areas

  • Meeting and qualifying customers
  • Product presentation and the demo drive
  • Working through objections
  • Follow-up and repeat business

2 courses in development

Sales courses

Path 02

Finance & Insurance

For F&I professionals and those preparing for the role: a transparent menu, clear explanations, and careful, consistent paperwork.

Proposed skill areas

  • The F&I process from turnover to delivery
  • Presenting a product menu transparently
  • Answering customer questions clearly
  • Documentation habits and compliance awareness

2 courses in development

F&I courses

Path 03

Management

For new and aspiring managers: running the desk and the team, coaching individuals, and setting the standard for how a department works.

Proposed skill areas

  • Moving from top performer to manager
  • One-to-one coaching conversations
  • Running effective team meetings
  • Onboarding new hires consistently

2 courses in development

Management courses
03The platform

See how learning works.

Courses are organised into modules of focused video lessons. You move at your own pace, mark lessons complete as you go, and pick up where you left off. Try it below.

Platform preview

The Professional Sales Process

0 of 10 complete

Lesson video placeholder

Why a process matters

Module 1 · Lesson 1

Why a process matters

Part of “Foundations of the sale.” Each lesson pairs a focused video with notes you can return to on the job.

Lesson resources

When a lesson includes worksheets or reference material, they’re listed here.

Platform preview. Shown with the proposed outline for “The Professional Sales Process.” Lesson videos, lengths, and resources will be confirmed when the course is released.

Open the full academy preview
Portrait of the academy instructor

Meet your instructor

George Oliva

Founder & CEO, The Car Department

George Oliva is the Founder and CEO of The Car Department, an online learning academy dedicated to developing automotive professionals through practical, real-world training in sales, finance and insurance (F&I), and dealership management.

Starting on the showroom floor, George worked his way through the ranks of dealership management before eventually opening his own independent used car dealership. His firsthand experience in sales, management, and dealership ownership gave him a comprehensive understanding of the automotive business, from day-to-day operations to the strategies that drive long-term profitability.

From the showroom floor

  1. Sales Representative
  2. Sales Manager
  3. F&I Manager
  4. Finance Director
  5. General Manager
  6. Dealership Owner
Read George’s story
04Pricing

Invest in your next step.

Choose the course that fits where you are right now. Each course is priced on its own and paid for once, so you only invest in what you need.

Training a team? Dealership pricing is arranged by inquiry.

Planned launch price

$39.99

per course · one-time purchase

  • One payment covers the single course you choose. Each course is purchased separately.
  • Pay once for the course. No subscription.
Browse courses
05For dealerships

Build capability across your team.

For owners, general managers, and department leaders.

Give new hires a consistent start and give experienced staff focused development, across sales, F&I, and management, without building a training program from scratch.

How team training works

  1. 01

    Discuss your training needs

    Tell us about your team, the roles involved, and what you want new and existing staff to be able to do.

  2. 02

    Select the relevant courses

    Choose the sales, F&I, and management courses that fit, so each person learns what applies to their role.

  3. 03

    Enroll your employees

    We arrange access for the people you nominate. Pricing for team training is agreed directly with you.

Explore Team Training
06FAQ

Questions, answered.

Something else? Email info@thecardepartment.com.

Who is the academy for?
Automotive sales professionals, F&I professionals, and dealership managers — whether you're new to the industry, preparing for a different role, or leading a team. Dealerships can also arrange training for their employees.
What are the three learning tracks?
Sales, Finance & Insurance, and Management. Each track groups courses around one part of the dealership, so you can focus on the role you have today or the one you're preparing for.
What's the difference between individual and dealership enrollment?
Individuals choose and pay for the courses they want, one course at a time. Dealerships contact us to discuss their team's training needs, and pricing for team training is arranged directly.
Are the courses available now?
Not yet. The academy is preparing for launch. You can explore the proposed course outlines and try the academy preview today; enrollment opens when courses are released.
How is pricing structured?
The planned launch price is $39.99 per course, as a one-time purchase. One payment covers the single course you choose. Each course is purchased separately. Dealership training is priced by inquiry.
Do I receive a certificate?
Yes. Listen to every lesson and pass each lesson quiz with a score of 70% or higher to earn a printable certificate of completion, available any time from your account.

The Car Department

Be ready for what’s next.